R&R: Where are you based? Michael Hess: Waste Harmonics is based in Victor, New York. R&R: How long have you been with the company? Hess: I acquired Waste Harmonics from Capital Environment in 2001 and my team and I have grown the read more

We are in a time that is being transformed by technology and data. The two elements combine to help business owners simplify legacy processes and transform operational efficiencies. One area, however, that often gets overlooked on the road to transformation read more

Technology continues to transform every aspect of our daily lives professionally and personally. In the waste management industry, there are a wealth of opportunities for improving everyday waste processes with technology—from cost savings and rightsizing to consolidating services. That is read more

As restaurants across the United States slowly reopen during the COVID-19 pandemic, waste and recycling management is an important, often overlooked, part of the reopening strategy. Whether you’re offering takeout, drive-thru or limited capacity in person, you have a great read more

Today, many businesses are seeking to reduce and minimize the amount of waste going to landfills. When it comes to waste and recycling management, understanding your waste streams and what recycling initiatives your business can accommodate can be tricky. Regardless read more

Today, the customer experience is more critical than ever before. This rings true across all industries. Technology is transforming the way we operate and communicate with one another—and the value that comes with every touchpoint with customers must reflect a read more

Love is in the air, accompanied by an influx of restaurant reservations, gift buying and celebrating that substantially increases the amount of waste generated. All the romance that comes with the year’s most love-filled holiday can result in an uptick read more

For many of us, the time to lace up our winter boots is here. As we steer closer into the heart of winter, that means your business needs to get prepared for the severe weather as well. One area that read more

Today, many hotel owners and operators are managing multiple hotel operations across the United States and internationally. With managing hotel chains, big and small, comes a large responsibility to keep each property running efficiently and in top-notch fashion. One of read more

Michael Hess, president and chief executive officer at Waste Harmonics, recently sat down with the Rochester Business Journal to discuss high-tech waste, the recycling industry and the ‘internet of trash.’   Listen in to find out: Why relationships are important read more