Michael S. Hess
Twenty-five years experience within the solid waste management industry as senior executive, including significant Merger and Acquisition activity. From 1997 until founding the Company, Mr. Hess served as Vice President of U.S. Operations for Capital Environmental Resource Inc., a $120 million in revenue solid waste collection and disposal company, with operations in the Northeastern United States and Canada. During his tenure at Capital Environmental, Mr. Hess played an integral part in the acquisition and/or start-up and integration of eleven solid waste companies over two and a half years. Mr. Hess acquired this business from Capital Environmental in July of 2001 and has successfully grown the business from one with a Northeastern United States focus, to one that now services customers throughout the entire United States and Canada. Hess holds a bachelor’s degree in management from SUNY Empire State College, and serves on the Nazareth College Board of Trustees.
Chief Operating Officer
Mike is a business and technology-focused executive with a 25-year track record of successfully meeting the challenges of various organizations, from large Fortune 500 clients to small start-ups. Mike is experienced in developing and executing strategy, designing and implementing process, managing client relationships, and providing vision and leadership to the team. As COO, Mike has a balance of technical experience combined with extensive business management, planning, and leadership capabilities. Mike graduated from the Rochester Institute of Technology with a B.S. in Management Information Systems.
Carl H. Slusarczyk, Jr.
Vice President of Sales
Ten years of solid waste and recycling management experience, specializing in business development and relationship management. Mr. Slusarczyk has played a vital role in Waste Harmonics strategic growth over the last 4 years, and continues to develop strategies to improve services for Waste Harmonics’ clients. In addition to Mr. Slusarczyk’s experience within the waste and recycling business, he has a background in business start-ups, focused on building business plans and growth development strategies. Mr. Slusarczyk earned a B.S. Degree from Providence College, and currently resides with his family in Charlestown.
Vice President of Customer Care
Almost 25 years of business-to-business customer-centric management experience, including small business accounting and financial management. Mary has been with Waste Harmonics since 2010 and has been instrumental in developing our customer service team. Mary has experience in customer service management in diverse fields including banking, marketing and communications, and now waste brokerage. She is directly responsible for all aspects of our Customer Care group and continues to drive our customer facing responsiveness and communications. Mary also has a background in retail banking, small business services, and marketing. Mary holds a B.A. Degree in American Studies from Colby College.
Vice President Vendor Relations
As Vice President of Vendor Relations, Mitch is responsible for creating a robust and reliable vendor network, improve and contain pricing as well as manage special projects to enhance the value of Waste Harmonics by optimizing services and creating solutions.
Mitch brings 20 years of waste and recycling management experience to Waste Harmonics having held senior management positions in both procurement and client services. His contributions have helped shape process, procedures and technology driving success and growth at OAKLEAF Waste Management and Waste Management’s National Accounts. In his career he has delivered value for over $500 million in waste and recycling services.
During his tenure on the sustainability team, Mitch expanded vendor networks and found new solutions to meet client diversion goals.